Offene Praktika USA: Kultur, Tourismus und Freizeit

Extranomical Adventures is a San Francisco sightseeing tour company that specializes in tours for people that generally do not like to take tours. Our clientele is very independent and likes to venture to places where most tour companies do not. Due to the small size of our groups, our tours offer a distinct “traveling with friends” feel.

Department/Company Area/Field of Training:

• Tour Operations Management

Intern Main Tasks/Responsibilities:

• The Trainee will be responsible for learning all aspects of the day to day operations of our Retail Tour Office. The Trainee will learn about the tour destinations and responsible for booking tours within our store and over the phone.

Key Objectives of Training:

• The main objective of this training is to give the trainee experience in a real “live” work environment covering everything from the company structure, day to day objectives of a tour office. Upon completion of the traineeship, the Trainee will have a greater understanding of policies and procedures, customer markets, and other tour operators in California.

Tasks/Activities Associated with Training:

• Selling to customers and informing them about our services over the phone and in the retail store
• Manage daily tasks, projects, and the in-house reservation system
• Taking reservations over the phone
• Troubleshooting tour pickups
• Handling customer complaints by solving problems and finding solutions

Academic Background Professional/Practical Experience:

• University Graduate or Undergraduate student studying Travel and Tourism or Hospitality (or similar)
• Preference for Previous Phone Experience

Skills/Knowledge/Language Proficiencies:

• Fluency in English essential. Other foreign language(s) beneficial
• Microsoft Office including Word and Excel

Other Relevant Details:

• Creative problem solving skills, ability to multi task

The Woods Hole Golf Club is situated high on the Cape Cod hillside overlooking Buzzards Bay. It is marked by rolling hills, sweeping fairways, and dramatic water views. The Woods Hole Golf Club is today a very modern club enjoyed by a diverse membership of local and seasonal residents.

This is a great opportunity to train at a high end country club in the northeast part of the United States. The club is in Cape Cod, a summer destination frequented by thousands of tourists every summer. The lively city of Boston is 1½ hours away.

Employee Benefits:

• Free lunch and dinner while on duty
• Receive hospitality training in a professional, yet fun environment
• Affordable housing and a bus can drop you off within walking distance from the training site
• Potential for a bonus if certain requirements are met

Intern Main Tasks/Responsibilities:

The goal of the training is to learn culinary skills to assist in future career success. If you are looking for a hands-on, practical training experience in a professional and upscale environment, this is the place for you!

• Training Position: Culinary
• Training Lenght: 6 months
• Training Details: Learn culinary skills in a professional and fast-paced environment. Participant will rotate through different departments and restaurant to gain exposure and experience. Rotations will include: restaurant kitchen line, banquets, and service standards within the culinary department. Learn operational procedures related to the culinary department.

Required Qualifications

• Must have an educational background in culinary and at least six months of culinary work experience.
• Must have excellent English skills.
• Positive attitude a must!

Holiday Systems International is a travel industry leader providing a wide variety of exclusive benefits to an international clientele. We are an exclusive members-only service that provides unmatched benefits to our members including service in five different languages.

Intern Main Tasks/Responsibilities:

• Participants will rotate through several departments within the organization including Customer Service, Customer Care, Product Knowledge, Database/Computer Software training, Communications, and Sales & Marketing

Key Objectives of Training:

• Participants will learn major aspects of the travel business as they complete this program; immersing themselves in a different culture and widening their overseas exposure
• Participants will gain a thorough understanding of HSI’s products and services in order to be able to assist members with their queries, travel arrangements, and bookings

Tasks/Activities Associated with Training:

• The participant will be introduced to Holiday Systems International (HSI) structure and rules. They will become acquainted with employees and departments. The participant will be introduced to the customer service department, sales, and marketing/communications departments.
• The participant will be introduced to company computer software and telephone systems. They will be tested on their current computer knowledge with respect to the following: Word, Excel, and the Internet.
• The participant will also receive a comprehensive introduction to HSI Reservation Software—to understand the HSI customer, the participant will read and review printed documents related to HSI existing clientele.
• The participant will gain complete knowledge of the HSI Terms & Conditions of membership and all programs which an HSI member may participate in by reviewing all necessary company handbooks, marketing materials, and website information.

Applicant Requirements:

Academic Background Professional/Practical Experience:

• Applicants should be in the process of earning or have earned a degree in Tourism, Sales and Marketing, or Business Management
• Applicants should be fast learners and adapt to different departments easily
• Applicants should have experience conversing with clients over the phone and liaising with other departments

Skills/Knowledge/Language Proficiencies:

• Required: In addition to their native language, applicants should be well conversant in English and as well be fluent in one or more of the following languages: Russian, Portuguese, Mandarin, French, and Italian
• Proficient In Microsoft Outlook, Word, Powerpoint, and Excel

Other Relevant Details:

• No Smokers

TheEuroQuest Travel Group provides travelers with a vast array of diverse experiences to more than 90 countries worldwide– escorted, independent, group, Fly and Drive, and Cruise and Land programs that range from the traditional sightseeing itineraries to very specialized travel opportunities, including religious pilgrimages, adventure travel, and cultural and educational travel. We also maintain partnerships in many international locations including Europe, the Mediterranean, Africa, and the South Pacific that coordinate the day-to-day aspects of our client’s travels.

Intern Main Tasks/Responsibilities:

• Follow up on all leads remitted by company
• Research, develop, and price custom travel packages based on customer’s requirements
• Pitch customers and close sales and report all sales

Key Objectives of Training:

Intern will gain hands-on experience in the field of travel and tourism and American Business Standard especially in the area of sales and customer service. They will learn concepts and hands on experience of incoming tour operations including creating realistic itineraries, fulfilling client expectations and problem resolution, accounting and client/vendor communications.

Tasks/Activities Associated with Training:

• Follow up on all customer’s leads submitted by the company - By email or by phone
• Reach out to customers, and listen to their travel needs. Gather all pertinent information regarding the customer’s traveling habits, patterns, and likings
• Develop and create a custom travel package to fit the customer’s needs
• Research all aspects of the customer’s demands via the office resources, Internet search engines, tourism boards, Partner’s dedicated web sites, and local partners
• Gather all research and suppliers information and create custom itinerary
• Contact appropriate suppliers to request pricing, space, and assistance
• Price in all components into a company spreadsheet created to that effect
• Apply profit margins to quotations according to company policy
• Modify quotes at customer’s request and/or close the sale
• Liaise and remit customer’s file to the operation’s department for verification/ accuracy and book all services according to the customer’s file
• Follow up with customer regarding travel services confirmations, payment deposits, and any eventual questions
• Review each customer’s travel vouchers for accuracy with operation’s department
• Upsale customer on Travel insurance protection program
• Customer care and assistance as required

Academic Background Professional/Practical Experience:

• Currently pursuing a degree in travel and tourism and/or a degree in business with an emphasis on sales and marketing/IT

Skills/Knowledge/Language Proficiencies:

• Strong knowledge of international travel within Europe especially in Ireland
• Sales skills and customer care and assistance
• Good understanding of numbers and margins
• Native English speaking and writing language is a must and required
• Impeccable knowledge of Microsoft Office programs required
• Good knowledge of Microsoft Word and Excel for basic functions are required

Other Relevant Details:

• Euroquest is in Hoboken NJ and is a University Town (Stevens University of Technology) and affordable rooming is readily available by sharing / rooming with other students.

Required qualifications:

Must have an educational background in the hospitality industry. Must have 6+ months of food and beverage work experience. Advanced English. Positive and flexible attitude!

Training details:

Intern/Trainee will learn food and beverage skills in a professional and upscale setting. The Intern/ Trainee will be exposed to different areas of training to include: dining room attendant, server, host, room services, cashier, and banquets. There will be the opportunity to shadow supervisors to gain an understanding of leadership and supervisory skills.***Drug test is required upon arrival.

Company Description:

AAA 4-diamond property, the Hilton Oceanfront Resort is a 323-room full service resort property, located oceanfront within Palmetto Dunes Plantation. Palmetto Dunes Plantation is a 2,200-acre complex that includes Shelter Cove, a marina village that forms the Island’s largest yacht basin, three championship golf courses, a twenty-five court tennis center and exclusive stores. The resort complex is comprised of 2 five-story buildings containing the 323 guestrooms as well as the health club and Spa in the south lodging center and the gift shop in the north lodging center.

• Live and train on a beautiful resort island!
• Free meal while on duty and housing assistance